DidYouGo Service Verification
Purpose-built technology for Aged Care, NDIS, and disability service providers.
DidYouGo delivers real-time service confirmation, automated compliance, and seamless invoice matching.
A Product Endorsed by Blue Bike Solutions
The Support at Home Service Confirmation Requirement
40%-50% of all Aged Care services are delivered by brokers (“Associated Providers”).
The standard process of ‘trusting invoices’ won’t meet the requirements of the new Aged Care Act.
Providers are required to keep records that confirm who received a service, what specific service was provided, the exact location, precise timing, and the identity of the care worker.
Blue Bike Solutions presents DidYouGo as your complete service verification solution, backed by our proven track record of successful implementations across the care sector since 2016.
Our deep sector knowledge and hands-on support will ensure that DidYouGo integrates seamlessly into your operations without disrupting care delivery. We work shoulder to shoulder with you from planning through to business-as-usual, with dedicated customer success managers who ensure maximum value from day one.
DidYouGo Features
Supplier Friendly
No mobile app required. Workers scan a QR code at the service location to verify attendance instantly. Zero training required.
Geo-Located, Rapid Check-In
Every check-in is geo-located and time-stamped, providing irrefutable proof of service delivery with complete data privacy.
Aged Care Support at Home, CHSP and NDIS Ready
Purpose-built for Australia’s care sector regulatory requirements, ensuring 100% compliance.
24x7 Cloud Platform, Hosted in Australia
Secure, scalable, and always available with Australian data sovereignty.
Value Across Your Organisation
For Care Partners
Manage QR codes with ease. Real-time check-in data confirms clients receive organised services, with service confirmation on auto-pilot.
For Finance Teams
Automated 3-way matching delivers more than 40% reduction in invoice processing time.
For Clients & Families
Optional SMS notifications provide comfort, transparency, and confidence with no burden on clients.
For Brokered Workforce
Simple sign-up and scan-to-start system requires minimal training with zero service delivery impact.
For Risk & Quality Assurance
Geo-located data ensures complete regulatory compliance and automatic audit trails.
Real Results with Blue Bike
How We Helped mecwacare Rapidly Deploy DidYouGo
Blue Bike partnered with mecwacare to solve their service confirmation compliance gap while maintaining focus on quality care. Our staged rollout and customer success support delivered immediate 40% supplier adoption with weekly increases and complete regulatory compliance within weeks.
“Blue Bike brings to DidYouGo customers the confidence of well-managed rollouts and a smooth transition to BAU support – our local customer success manager and staged rollout approach provides peace of mind to our clients.”
– Ross Munns, Blue Bike Solutions Managing Director
The Blue Bike Advantage
Sector Expertise – Deep knowledge of aged care, NDIS, and disability services ensures we understand your compliance requirements and operational challenges.
Proven Implementation – Our staged rollout approach minimises disruption and ensures successful adoption.
Dedicated Support – Local CSMs committed to your long-term success who know your sector and understand your goals.
Enterprise-Grade Delivery – Big enough for complex, multi-site implementations, yet small enough for personalised attention.
Measurable Impact
Average Benefits for Providers with ~1,000 Clients:
- More than 40% reduction in invoice processing time
- Significant decrease in supplier admin costs and effort
- Thousands of unproductive hours saved annually
- Immediate return on investment
Blue Bike ensures you achieve these benefits through expert implementation and ongoing support.
Our Commitment
When you choose DidYouGo through Blue Bike, you’re getting a trusted partner committed to your success.
We bring deep sector expertise and practical implementation know-how.
We act in the best interest of our clients, their people, and their communities.
We’re big enough to get things done, yet small enough to care.
Ready to Transform Your Service Verification?
Partner with Blue Bike to implement DidYouGo and experience
Smooth, staged rollouts that minimise disruption
Expert guidance from planning through to BAU support
Complete confidence in regulatory compliance
Immediate, measurable return on investment
Contact Blue Bike today to discover how we can deliver DidYouGo for your organisation.