Transforming ICT Strategy:
How Blue Bike Helped BSL Streamline Decision-Making and Drive Future Growth
The Brotherhood of St Laurence (BSL) made a bold commitment to transform its ICT capabilities by reviewing all core systems for potential upgrades or replacements.
Aiming to make a generational leap in technology, BSL engaged Blue Bike as their trusted technology advisor. In this case study, Blue Bike played a key role in preparing comprehensive business cases, conducting feasibility assessments, and guiding BSL through in-depth vendor evaluations.
The outcome was a clear, strategic roadmap to modernise BSL’s ICT infrastructure and better support their mission to tackle social inequality..
The Challenge
BSL recognised the need to make a significant advancement in their ICT capabilities, prompting a review of all core systems to determine which required upgrading or replacement.
With a complex landscape of systems at different stages of maturity, BSL needed expert guidance to assess the feasibility of potential upgrades and evaluate vendors.
To ensure a well-informed and strategic approach, BSL engaged Blue Bike to provide the necessary technology advisory expertise and support throughout the process.
The Solution
Blue Bike developed a comprehensive Solution Assessment Framework to guide BSL through the decision-making process, ensuring all key factors were considered. The framework included:
- BSL’s current technology capabilities and ongoing projects
- Relevant technology and architecture standards
- Functional capabilities of both existing and proposed software
- Technology principles, policies, and future state goals
- Organisational capacity for implementing changes and related impact
- Costed resourcing options, including the use of internal staff and potential backfill costs
- Costs of vendor services, licensing, and data migration
Each Business Case was distilled into a concise “1-page summary,” accompanied by supporting details to outline planning efforts and budget considerations.
This approach provided clarity and structure for BSL’s decision-making process.
Blue Bike Outcomes
The Business Cases developed by Blue Bike enabled BSL’s CTO to confidently recommend key decisions on core systems to the executive leadership team, leading to the initiation of multiple implementation projects over the following years.
This structured approach to ICT decision-making has transformed BSL’s planning process, allowing for faster, more accurate decisions aligned with technology principles. As a result, BSL has seen significant improvements in IT user capability, operational efficiency, and overall service delivery, positioning the organisation to better support its mission and drive future growth.
Conclusion
Blue Bike’s expert guidance and structured approach empowered BSL to make strategic, well-informed decisions about their core systems, leading to improved ICT capabilities and operational efficiency.
With a clear framework in place, BSL is now positioned for future growth and success, aligning their technology investments with long-term goals.
Ready to make confident, strategic decisions for your organisation’s future? Contact Blue Bike today to begin transforming your ICT landscape.
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