Optimising Benefits Realisation:
Blue Bike’s Role in the Bureau of Meteorology’s Public Services Transformation
The Bureau of Meteorology (BOM), Australia’s national agency for weather, climate, and water information, initiated a Public Services Transformation (PST) program from 2018 to 2023 to improve its data services.
With around 30 subsidiary projects, the program faced challenges in defining, measuring, and ensuring the realisation of its benefits. Blue Bike Solutions (Blue Bike) was engaged to refine and enhance the execution of the PST program, addressing architecture, automation, process improvement, efficiency, and benefits management.
The Challenge
The BOM sought to maximise the impact of its Public Services Transformation program, which led to the engagement of Blue Bike Solutions (Blue Bike) to address key challenges around architecture, automation, process improvement, efficiency, and benefits management.
The Solution
Blue Bike’s approach focused on refining the PST program’s execution, leveraging existing documentation and frameworks to ensure clearer measurement and benefit realisation.
Assessment & Refinement
Blue Bike reviewed the PST program’s documentation, business cases, architectures, and project dependencies. Building on the Bureau’s benefits realisation framework, Blue Bike identified potential outcomes across eight key dimensions.
Stakeholder Engagement & Benefit Definition
Blue Bike facilitated sessions with business unit stakeholders to identify the likely organisational benefits of the program. This included determining the necessary measures and sources of data to quantify these benefits and establish relevant reporting methods.
Architecture Review & Recommendations
Blue Bike provided recommendations for improving the program’s architecture, which were formally adopted by the PST steering group and the Bureau’s Architecture governance forum.
Setting Targets & Timelines
Blue Bike helped stakeholders set clear targets and timelines for benefit realisation, enabling better ownership, data capture, and reporting.
Blue Bike Outcomes
Blue Bike’s support resulted in significant improvements for the Bureau:
Benefit Reporting
Templates were adopted to capture data and report the outcomes and benefits of PST initiatives.
Increased Data Analysis
Existing data sources were more thoroughly analysed, identifying new measures and potential benefits.
Confidence in Reporting
The Bureau now has the capability to confidently report benefits and provide case studies based on measurable outcomes to both internal and external stakeholders.
Future-Proofed Framework
The Bureau gained the capability to apply the benefits realisation framework to all future projects aligned with organisational outcomes.
Improved Architecture Alignment
Risks and issues related to architecture were addressed, improving its alignment with requirements and ensuring better solution suitability in the strategic context.
Process Modelling Standards
Blue Bike helped refine the Bureau’s process modelling standards by optimising the use of its standardised modelling tool.
Conclusion
Through Blue Bike’s expertise in benefits realisation, architecture, and process improvement, the Bureau of Meteorology significantly enhanced its ability to measure, track, and realise the benefits of its PST program.
By adopting new frameworks and optimising existing processes, the Bureau is now better equipped to ensure successful outcomes for future projects.
Contact Blue Bike today to learn how we can help optimise your organisation’s transformation programs and ensure measurable success.
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