Optimising Financial Operations:
Holstep Health’s Finance System Transformation with Blue Bike
Holstep Health, a multi-service provider catering to a diverse community across Melbourne and regional Victoria, recognised operational challenges due to its complex funding channels and administrative processes.
With a revenue of approximately $70M, the organisation needed a more sophisticated finance system to support financial sustainability, improve client and staff experiences, and increase process maturity.
Holstep Health partnered with Blue Bike Solutions to manage the selection and implementation of a new finance system to meet these demands.
The Challenge
Holstep Health’s diverse funding sources and operational complexity created challenges in compliance, reporting, and administration.
The organisation needed a new finance system that could handle increasing demands for functionality and sophistication, improve efficiency, and ensure data integrity.
They required support to select the right system and to guide the implementation process effectively, ensuring minimal disruption and maximum benefit.
The Solution
Blue Bike employed a strategic, phased approach to guide Holstep Health through the selection and implementation of its new finance system:
Phase 1 – Product & Vendor Selection
Stakeholder Collaboration
Blue Bike engaged with key business and technical stakeholders through a series of collaborative workshops to fully understand Holstep Health’s needs and define the core functional requirements for the new finance system.
Holistic Assessment
By taking a holistic view of the organisation’s operational ecosystem, Blue Bike assessed the impact of new integrations, data processes, and workflows, ensuring the selected solution would seamlessly align with Holstep Health’s existing systems and future growth.
Market Scan & Shortlisting
Blue Bike conducted an in-depth market scan to identify potential system vendors that could meet Holstep Health’s complex requirements. A shortlist was created and refined, with Blue Bike facilitating the vendor selection process, ensuring a data-driven approach to decision-making.
Business Case Development
Blue Bike supported the development of a comprehensive Business Case that was presented to the Board, ensuring alignment between the proposed solution and Holstep Health’s strategic goals.
Phase 2 – Implementation Support
Project Management Leadership
Blue Bike provided expert project management support, acting as the central point of coordination between Holstep Health’s finance team and the selected product vendor. This approach ensured clear communication and alignment throughout the implementation.
Agile Project Delivery
Blue Bike applied agile principles to manage project timelines and deliverables, developing and refining the project schedule to ensure milestones were met. Regular status reports and weekly meetings kept all stakeholders informed and engaged.
Risk Mitigation & Issue Resolution
Throughout the implementation, Blue Bike identified potential risks and proactively mitigated them, providing expert guidance to avoid common pitfalls. By engaging with Holstep Health’s PMO and governance teams, Blue Bike ensured any project challenges were addressed promptly and effectively.
Vendor Coordination
Blue Bike facilitated ongoing communication with the system vendor, ensuring smooth integration and aligning system features with Holstep Health’s operational requirements, thus maximising the effectiveness of the new system.
This structured, strategic approach allowed Holstep Health to navigate the complexities of selecting and implementing a new finance system, ensuring the system would be both fit for purpose and scalable for future needs.
Blue Bike Outcomes
The strategic approach employed by Blue Bike led to a highly successful transformation for Holstep Health, positioning the organisation for greater financial efficiency and operational effectiveness. Through a careful and thorough selection process, Holstep Health was able to confidently choose a finance system that not only met their complex requirements but also aligned with their organisational culture and long-term goals. This ensured a smooth implementation with minimal disruption to ongoing operations.
The new finance system delivered immediate benefits by streamlining administrative processes, reducing manual workloads, and eliminating data inaccuracies. With more robust reporting capabilities, Holstep Health gained enhanced visibility into its financial operations, enabling more informed decision-making and improved compliance across its diverse funding channels. The reduction in duplicated efforts and inefficiencies allowed staff to focus on higher-value tasks, improving overall productivity and job satisfaction.
In the long term, the system’s scalable design supports continued growth and expansion, allowing Holstep Health to integrate additional modules and functionality as needed.
Overall, the project delivered a more mature, sophisticated financial ecosystem that will support Holstep Health’s mission to improve client experiences, drive financial sustainability, and enable operational excellence for years to come.
Conclusion
Blue Bike Solutions helped Holstep Health successfully navigate the complexities of selecting and implementing a new finance system.
Their tailored approach, combining deep functional expertise with project management support, ensured a seamless transition to a more efficient, reliable, and scalable financial system.
If your organisation is looking to optimise its financial operations and drive better outcomes, Blue Bike’s experience and expertise make them the ideal partner for your next project.
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